Check out the latest knowledge sharing, thought leadership, and news from Paseda360 the Founders, team and other leading experts
Unlocking the Uncoachable: A Coach’s Guide to Transforming Challenging Clients
By Angela Cox, last updated July 29, 2023

At Paseda360, we believe that every coach has the power to create meaningful transformations in their clients’ lives. We teach coaches to do this through our coach training programmes. As a coach, it is essential to recognise that coaching is not always a smooth sailing journey.

Occasionally, we encounter clients who may seem resistant or uncoachable. It’s not an every day occurrence but it does crop up and it’s something coaches worry about.

In this article, we will explore effective strategies to help you navigate these challenges and unlock the potential within even the most difficult clients.
Before we delve into the solutions, it is crucial to acknowledge that the concept of uncoachable clients is multifaceted. It might stem from deeply rooted beliefs, past traumas, or fear of change. However, research shows that uncoachable clients can benefit from coaching just as much as others (Vogt, 2018).

As such, it is our responsibility as coaches to create an environment that fosters growth and empowers these individuals to embrace positive change.

  1. Build Rapport and Trust:
    Establishing a strong and genuine rapport with your clients forms the foundation for any successful coaching relationship (Jarvela, 2020). Spend time listening actively, empathising, and understanding their concerns. Demonstrating sincere interest in their unique experiences will help them feel seen and valued. This trust and connection can motivate even the most resistant clients to open up and engage in the coaching process.
  2. Uncover Resistance and Its Roots:
    Dig deep to identify the underlying reasons for your clients’ resistance. This requires a combination of skillful questioning, laser sharp observation, and active listening. At Paseda360 we also teach you to use the client synopsis. Some clients might fear failure or change, while others could have experienced negative past coaching encounters. By uncovering these root causes, you can address their concerns directly and collaboratively.
  3. Adapt Your Coaching Style:
    Every client is different, and an uncoachable client might require a more tailored approach. Draw from your coaching toolbox and be versatile in your techniques. Adopt a coaching style that complements their personality and communication preferences. Sometimes this might mean being super directive in your style. Being adaptable demonstrates your commitment to their growth and builds trust.
  4. Set Clear Expectations:
    Sometimes, uncoachable clients might feel overwhelmed or uncertain about the coaching process. Set clear and realistic expectations from the beginning (Diestel, 2021). Discuss the coaching goals, the steps involved, and the potential challenges. Providing clarity will enable clients to feel more in control and invested in their own development.
  5. Identify and Celebrate Small Wins:
    Recognise and celebrate every step forward, regardless of how small it may seem. Acknowledging progress is a powerful motivator for clients, especially those who struggle with self-doubt (Grant & Green, 2022). Celebrating achievements will inspire clients to continue their efforts, creating a positive momentum towards change.
  6. Emphasise Self-Reflection:
    Encourage your clients to engage in regular self-reflection. Self-awareness is a cornerstone of personal growth and development (Sutton & Hubinette, 2018). Encourage them to explore their thoughts, feelings, and actions, helping them gain insight into their behaviors and patterns that may hinder their progress.
  7. Reinforce Accountability:
    For clients who find it challenging to stay on track, accountability can be a game-changer. Establish clear accountability measures and regularly review their progress. Encourage them to take ownership of their actions and decisions, fostering a sense of responsibility towards their goals.
  8. Be Patient and Persistent:
    Transformations take time, and coaching uncoachable clients is no exception. Be patient with the process, and stay persistent even when faced with setbacks. Your unwavering commitment will inspire your clients to persevere and continue striving for positive change.

In conclusion, as a coach, you hold the power to unlock the potential within every client, no matter how resistant they may seem. By building trust, adapting your coaching style, and providing clarity and support, you can foster a transformative coaching relationship.
Remember, it is essential to approach uncoachable clients with empathy and a non-judgmental mindset. Each client’s journey is unique, and your guidance can make a significant difference in their lives.
Embrace the challenges, employ these strategies, and witness the magic of coaching unfold before your eyes.

The journey to becoming a certified coach with Paseda360
By Angela Cox, last updated November 25, 2023
If you’re a brand-new coach or indeed an existing one, you might be interested in our Advanced Practitioner in Transformational Coaching Programme. If so you might be wondering what happens when you train with us and what the route to becoming a certified coach entails. This article is designed to walk you through the process and exactly what you can
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The Coaching Spectrum Explained by Paseda360
By Angela Cox, last updated November 18, 2023
In the ever-evolving landscape of coaching, the traditional paradigms are shifting and at Paseda360 we are at the forefront, blazing a trail. Downey’s Coaching Spectrum has existed for more than 20 years and it describes how coaching can slide along a push/pull scale. In many ways, it’s a revolutionary framework, which challenges the notion of staying solely within the non-directive
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The Power of Vulnerability in Coaching: Embracing a New Approach
By Angela Cox, last updated November 5, 2023
In a light-hearted moment during CPR training with my husband a few weeks ago, he jokingly remarked, “You’re the only casualty to put yourself in the recovery position.” Little did I know that this playful comment would spark profound introspection, not only about my own tendencies but also about the evolving nature of coaching. I’ve always been someone who likes
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Training or learning – what do you need?
By Angela Cox, last updated October 29, 2023
Reflecting on my 6-month-long learning experience with Paseda360 led me to write this article. Something about the setup and support gained on this course felt refreshingly different. Training When I have taken part in some training courses, I might be given a set of learning outcomes, a defined route to get there, and a person who is on a mission
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Showing up on organic social media is the key to long-term success
By Angela Cox, last updated October 22, 2023
If you are wincing at the thought of what that headline means for you, then think carefully. Visibility on social media really is a MUST for anyone who wants to build a sustainable, long-term coaching business. Showing up on social media doesn’t mean jumping on the latest gimmicks in an attempt to become the ‘next insta star’. It means creating
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